Contact us

One person reads everything that arrives here, so please be specific and you will get a useful answer rather than a template.

Support

Trouble signing in, a payment that did not unlock anything, a refund request, or anything that looks broken.

  • Email: ADD support@bcbrbuddy.in
  • We acknowledge within 2 working days.

If you paid and did not get access, try the “Already paid? Check my payment” button on the pricing page first — it checks directly with the payment provider and usually fixes it on the spot, without waiting for us.

Found a mistake in a question?

Please tell us. Send the lecture number, the question, and what you think is wrong. Our content lives in a database rather than in the app, so a genuine correction can be live for everyone within minutes and does not need an app update.

We would much rather hear about an error than have it quietly cost someone a mark.

Business and legal

Institutional or bulk licensing, partnership enquiries, press, or a legal notice.

  • Email: ADD admin@luminovix.tech

Registered business details

Legal nameLUMINOVIX TECHNOLOGIES
Entity typeSole proprietorship, registered in India
Udyam registrationADD UDYAM NUMBER
Registered addressADD FULL ADDRESS WITH PIN CODE
PhoneADD PHONE NUMBER
Support hoursMonday to Friday, 10:00 – 18:00 IST

Data and privacy

To see, correct or delete the data we hold about you, or to raise a complaint about how we have handled it, our grievance officer’s details are on the privacy policy page.

What we cannot help with

We are an independent study aid and have no connection to ICMR or NIE. We cannot help with course registration, examination scheduling, result queries, certificates or anything else administered by the course authority — please contact them directly for those.