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I read every message myself. Tell me exactly what the problem is, and I will give you a proper answer, not a copy-paste reply.

Support

Problem signing in, paid but nothing unlocked, a refund request, or anything that looks broken.

If you paid and didn’t get access, first try the “Already paid? Check my payment” button on the pricing page. It checks with the payment provider directly and usually fixes it right there, without waiting for me.

Found a mistake in a question?

Please tell me. Send the lecture number, the question, and what you think is wrong. I can fix it for everyone within minutes, without any app update.

One wrong answer in the Qbank can cost someone a mark in the exam, so please report it.

Business and legal

Institutional or bulk licensing, partnership enquiries, press, or a legal notice.

Registered business details

Legal nameLUMINOVIX TECHNOLOGIES
Entity typeSole proprietorship, registered in India
Registered addressAshti, Dist. Beed, Maharashtra 414203, India
Phone+91 93078 97741
Support hoursMonday to Friday, 10:00 – 18:00 IST

Data and privacy

To see or correct the data held about you, or to raise a complaint about how it has been handled, the grievance officer’s details are on the privacy policy page. To close your account and have the data erased, use account deletion.

What I cannot help with

BCBR Buddy is an independent study app, not connected with ICMR or NIE. I can’t help with course registration, exam dates, results, certificates or anything else that the course handles. Please contact them directly for those.