BCBR Buddy

Delete your account

Last updated 25 September 2026

You can have your BCBR Buddy account and everything attached to it permanently erased. This page explains exactly what goes, what has to stay, and how long it takes.

Delete it yourself, in seconds

You do not have to ask anybody. Sign in, and the button is at the bottom of your own account page — Profile on the website, or the Account tab in the Android app. You will be asked to type DELETE to confirm, and then it happens immediately: there is no queue and no review.

You do not have to give a reason, and you will not be argued with or offered a discount to stay.

If you cannot sign in

Email support@bcbrbuddy.in from the address you signed in with, with Delete my account as the subject. Sending it from the registered address is how we confirm the request is really yours — we will not act on a deletion request for an account we cannot verify you own.

What is deleted

  • Your account and sign-in identity, including a Google sign-in if you used one.
  • Every answer you have given, and every question you flagged.
  • The record of which revision notes you opened.
  • Any rating, review or suggestion you gave, including one shown on the website.
  • Your exam date, study plan and readiness history.
  • Your device and session records.
  • Any content corrections you reported, unless already acted on and made anonymous.

What is kept, and why

If you have paid for a pass, the record of that purchase stays: the amount, the date, and the payment reference. Indian tax and accounting law requires a business to keep transaction records for years, and that obligation does not disappear because a customer asks. The record is detached from your study data and kept only for that purpose.

A purchase record retained this way is not used to contact you, and it does not keep your account alive. Everything else goes.

What it means for a pass you have paid for

Deleting your account ends your access immediately, including any days still remaining on a pass. Deletion is not a refund and does not trigger one — if you want your money back, read the refund policy first and ask for that instead, or as well.

How long it takes

If you delete it yourself from the website or the app, it is immediate. The account and everything listed above are gone before the screen finishes reloading, and the copy held on that device is erased with it.

If you email instead, we act within 30 days, which is what the Digital Personal Data Protection Act 2023 allows, and in practice usually within a few working days. You will get an email confirming when it is done.

It cannot be undone

A deleted account cannot be restored, and your answered questions and progress cannot be recovered afterwards. If you only want to stop studying for a while, you do not need to delete anything — an account with no active pass simply sits there, and the five free lectures stay open.

Deleting your data without closing your account

You do not have to delete your BCBR Buddy account to have your data erased. If you want your study history removed but your account and any pass kept, email support@bcbrbuddy.in from the address you signed in with, with Delete my data as the subject, and say what you want removed. Sending it from the registered address is how we confirm the request is really yours.

What we will erase on request: every answer you have given, every question you flagged, the record of which revision notes you opened, any rating or review you gave, your exam date and study plan, your readiness history, and your device and session records.

What stays: your account and sign-in identity, so you can keep using the app — and, if you have paid, the record of that purchase, which Indian tax and accounting law requires a business to keep for years. Those records are detached from your study data and are not used to contact you.

We act within 30 days, which is what the Digital Personal Data Protection Act 2023 allows, and usually within a few working days. You will get an email confirming when it is done. Erasing your study history does not end or refund a pass.

Other data rights

To see what is held about you, correct something inaccurate, or complain about how your data has been handled, the privacy policy sets out your rights under the DPDP Act and names the grievance officer.